In-product feedback surveys for SaaS startups and ecommerce to improve retention and growth
Mapster is a feedback survey software designed for SaaS companies, startups, and ecommerce businesses to collect user-linked feedback at crucial moments within their product. It enables users to run NPS, CSAT, and product feedback surveys with context and identity, helping understand why customers buy or churn and improving retention and revenue growth.
Trigger surveys at key moments with user identity and context for precise feedback.
Route respondents to different questions based on their answers for higher completion rates.
Analyze feedback by user segments with real-time data and geo analytics.
Run NPS, CSAT, CES, product feedback, and microsurveys all in one platform.
Use pre-built templates and AI to build surveys quickly.
Connect with Slack, Zapier, Excel, and CSV export for workflow automation.
Add your logo and colors, remove Mapster branding on paid plans.
Export data and receive Slack alerts for new responses.
50 responses per month, all features included, small Powered by Mapster branding
1,000 responses per month, removes Mapster branding
3,000 responses per month, removes Mapster branding
Unlimited responses per month, removes Mapster branding
Lifetime access instead of $49/mo subscription
Yes, the free plan is free forever with 50 responses per month and all features included, no credit card required.
One completed survey submission counts as one response.
Surveys pause collecting new responses until the monthly cycle resets or you upgrade your plan.
Yes, you can upgrade, downgrade, switch billing cycles, or cancel anytime from your billing settings.
Yes, there is a 7-day money-back guarantee on all paid plans.
Traffic, engagement, sources and keywords are Similarweb-style estimates, refreshed monthly. Verified traffic comes from a connected Google Analytics / Search Console.
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