Chatbase
AI agents for customer experience and support enhancing resolution and revenue
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chatbase.co
Domain Rating
81
Estimated· Domain Rating by Ahrefs
Monthly visits
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No estimate yet
MRR
—
Not connected
PageSpeed
50
Estimated· Lighthouse mobile
Founded
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Overview
Chatbase provides AI-powered agents that assist businesses in delivering exceptional customer support across chat, email, and voice channels. Designed for industries like retail, technology, travel, and financial services, Chatbase's platform enables companies to build, deploy, and optimize AI agents that handle support, sales, and product guidance 24/7, improving customer satisfaction and operational efficiency.
- Who is it for?
- Customer support teams, sales teams, and product teams in enterprises and mid-sized businesses
- Problem
- Businesses face challenges in providing consistent, accurate, and scalable customer support across various communication channels, leading to inefficiencies and customer dissatisfaction.
- Solution
- Chatbase enables users to build, test, deploy, and optimize AI agents that handle customer interactions across chat, email, and voice, automating support, sales, and product guidance with customizable procedures and integrations.
- What makes it unique
- Multi-channel AI agent deployment including chat, email, and voice
- No-code agent building with customizable procedures and guardrails
- Enterprise-grade security with GDPR, SOC 2 Type II, and HIPAA compliance
- Integration with major CRMs, helpdesks, and communication platforms
Use cases
- 1Customer support automation
- 2Sales engagement and lead qualification
- 3Product guidance and customer education
- 4Order status and return handling
- 5Helpdesk ticket management
- 6Voice-based customer service
Community
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Screenshots (2)
Features (8)
- 01Multi-channel deployment
Deploy AI agents across chat, email, voice, WhatsApp, Slack, and more with a single platform.
- 02No-code agent building
Build and customize AI agents with plain language procedures and built-in actions without coding.
- 03Advanced analytics
Track resolution rates, review escalations, and analyze customer interactions to optimize agent performance.
- 04Integrations
Connect with CRMs, helpdesks, telephony, and other tools like Stripe, Zendesk, Salesforce, HubSpot, and Shopify.
- 05Enterprise security
Compliant with GDPR, SOC 2 Type II, and HIPAA standards with data encryption and secure integrations.
- 06Helpdesk and ticketing
Manage customer tickets alongside AI and human agents in a unified helpdesk interface.
- 07Voice AI
Handle customer inquiries over voice with natural, conversational AI responses.
- 08Personalization and branding
Customize agent responses to match brand voice and provide personalized customer experiences.
Pricing
Free
Free
Limited access to models, 50 message credits/month, 1 member
Hobby
40/ month
- access to advanced models
- 700 message credits/month
- 2 members
- integrations
- basic analytics
- attachments
Standard
150/ month
- 4,000 message credits/month
- 3 members
- helpdesk
- voice
- telephony
- outbound campaigns
- API access
Pro
500/ month
- 15,000 message credits/month
- 5 members
- advanced analytics
- source suggestions
- tickets as a source
Enterprise
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Higher limits, flexible billing, custom roles & permissions, SSO, white-labeling, audit logs, priority support, success manager, SLAs, HIPAA-eligible, zero data retention
subscriptionFree plan · from 40/mo
Business details
- Business model
- SAAS
- Audience
- B2B
- Platforms
- web · api · slack · discord
- Pricing model
- subscription
- Value proposition
- AI agents that meet customers at every stage of their journey across multiple channels to resolve issues end to end and increase revenue.
FAQ (5)
01How do message credits work?
Message credits are the units consumed when your AI agent processes customer interactions; they renew monthly based on your plan.
02When are my message credits renewed?
Message credits renew on a monthly basis according to your subscription billing cycle.
03Does Chatbase support custom integrations?
Yes, Chatbase supports integrations with many platforms including CRMs, helpdesks, telephony, and more via API access.
04How does Enterprise pricing work?
Enterprise pricing is customized based on your usage, needs, and includes additional features like custom roles, SSO, and priority support.
05Can I deploy AI agents on multiple channels?
Yes, you can deploy AI agents across chat, email, voice, WhatsApp, Slack, and other channels from a single platform.
Traffic & SEO
Domain Rating
Sep 20 · by Ahrefs
81
- Domain Rating
- 81by Ahrefs
- Global rank
- —
- Lighthouse
- 50 perf · 92 SEOmobile
Traffic, engagement, sources and keywords are Similarweb-style estimates, refreshed monthly. Verified traffic comes from a connected Google Analytics / Search Console.
Technology (20)
Detected from the site's HTML, headers and bundles
- Advertising
- LinkedIn Insight TagGoogle AdsMeta Pixel
- Analytics
- Vercel Analytics
- Marketing automation
- HubSpot
- Metadata
- Open Graph
- UI framework
Tailwind CSS
Radix UI
- UI library
Lucide
- Web framework
Next.js
Google Gemini
WordPress
Shopify
Intercom
Anthropic
OpenAI
Stripe
Vercel
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