uhoh

uhoh provides managed IT and help desk support tailored for growing startups, delivering fast, human assistance primarily through Slack without the hassle of traditional ticketing systems. Their services cover basic and expanded IT support, website and domain management, cold email consulting, CRM management, SaaS spending audits, and security audits, helping startups streamline operations and focus on growth.

Who is it for?

Growing startups and small to medium businesses needing managed IT support

Problem

Growing startups face slowdowns and frustrations from IT issues like cryptic errors, disabled ads, lost access, and ticketing delays that hinder productivity and growth.

Solution

uhoh acts as an on-demand IT department providing fast, human answers and proactive IT support through Slack, handling onboarding, software issues, device management, security audits, and more to keep tech running smoothly.

What makes it unique

• Human IT support delivered via Slack without ticketing hassle
• Transparent flat-fee pricing with no setup fees or overages
• Focus on startups with scalable, month-to-month plans
• Comprehensive IT services including security audits and SaaS spending management

• Basic IT & Tech Support

  Includes workspace administration, user setup and termination, VPN setup, password management, hardware and software issue resolution.

  01
• Expanded IT & Tech Support

  Supports device provisioning, mobile device management, network diagnostics, remote desktop troubleshooting, and business continuity planning.

  02
• Website & Domain Management

  Handles domain purchases, monitoring, SSL certifications, hosting reviews, and website form and payment integrations.

  03
• Cold Email Setup & Consulting

  Provides cold email best practices, domain warming, lead scoring, and deliverability monitoring.

  04
• CRM Management

  Offers workflow review, Hubspot setup and implementation, custom reporting, and lead scoring consulting.

  05
• SaaS Spending & Tool Audits

  Includes subscription lifecycle management, shadow IT detection, expense policy enforcement, and price negotiation.

  06
• Security Audits & Controls

  Covers MFA, password sharing tools, SSO, team training, device encryption, compliance consulting, and vulnerability testing.

  07

Business model

SAAS

Audience

B2B

Platforms

web · slack

Pricing model

subscription

Value proposition

Replacing clunky IT with clean, fast, and flexible support built for startups and teams that just want things to work.

Advertising

MMeta Pixel

CDN

AAmazon CloudFront

Font

Google Fonts

Metadata

OOpen Graph

Other

Google AnalyticsGoogle Tag ManagerCloudflareWebflow

Protocol

HHTTP/3

Security

RreCAPTCHACCloudflare Turnstile