Emmidesk

Emmidesk is an all-in-one helpdesk software designed for small businesses such as IT support firms, repair shops, trades, studios, and agencies. It consolidates tickets, jobs, invoicing, and customer portals into a single platform, simplifying operations and eliminating the need for multiple disconnected tools. The software is easy to set up and customize, allowing users to switch sections on or off and rename them to fit their business needs.

Who is it for?

Small businesses such as IT support firms, repair shops, trades, studios, and agencies managing tickets, jobs, and invoices

Problem

Small businesses often struggle with managing their operations across multiple disconnected tools for support, sales, scheduling, and invoicing, leading to inefficiency and complexity.

Solution

Emmidesk integrates tickets, jobs, invoicing, and customer portals into a single easy-to-use platform that requires minimal setup and can be customized to fit different business workflows.

What makes it unique

• All-in-one platform combining helpdesk, repairs, invoicing, and customer portal
• Simple setup with no complex configuration needed
• Customizable sections to fit various business types
• Transparent pricing with all features included

• Ticket Management

  Automatically converts emails into tickets with threading and deduplication.

  01
• Job Scheduling

  Manage jobs and tasks within the same platform.

  02
• Invoicing

  Create and manage invoices directly linked to jobs and tickets.

  03
• Customer Portal

  Provides customers with a portal to track their tickets and jobs.

  04
• Customizable Sections

  Switch sections on or off and rename them to fit your business workflow.

  05

Business model

SAAS

Audience

B2B

Platforms

web

Pricing model

subscription

Value proposition

One product for your whole operation combining support, sales, and scheduling into one platform.

Metadata

OOpen Graph

Other

CloudflareReact

Protocol

HHTTP/3

RUM

CCloudflare Browser Insights

UI framework

Tailwind CSS3.4.19Radix UI

UI library

shadcn/ui

Web app

PWA

Web framework

Next.js